Clevi Privacy Policy
1. Information We Collect and Use
This policy outlines how Clevi collects, uses, and protects your personal information.
- Purchases: When you buy from Clevi, we collect your names, address, mobile numbers and email address to complete the transaction.
- Browsing: We automatically receive your device's IP address to understand your browsing behavior and improve our website.
- Email Marketing (Optional): With your permission, we may send you emails about new products and promotions.
- Third-Party Services: The website uses third-party services that may collect user identification information. Links to their privacy policies are provided.
1.1 Log Data (Mobile App)
In case of an app error, we collect data about your device (IP address, operating system, etc.) to help diagnose and fix the issue.
1.2 Cookies (Website)
Our website uses cookies to enhance your experience. These are small data files stored on your device.
There are five main types of cookies used:
- Website Functionality Cookies: Enable browsing and features like shopping carts.
- Website Analytics Cookies: Help us analyze website usage to improve your experience.
- Preference Cookies: Remember your preferences (language, location) for a personalized experience.
- Advertising Cookies: Deliver relevant ads based on your browsing habits.
- Third-Party Service Provider Cookies: Enhance your experience with the help of authorized third-party providers.
You can choose to accept or refuse cookies and be notified when a cookie is sent.
2. Consent
We collect your personal information to complete transactions, verify credit cards, and fulfill your requests. We obtain your express consent for secondary purposes like marketing. You can withdraw your consent at any time by contacting [email protected].
3. Disclosure
We may disclose your information if legally required or if you violate our Terms of Service.
4. Payment
We use a secure payment gateway that encrypts your credit card data according to PCI-DSS standards. Your transaction data is stored only as long as necessary. All payment gateways adhere to PCI-DSS security standards.
5. Third-Party Services
Clevi leverages authorized third-party service providers to employ cookies and similar tracking technologies. These partnerships enhance your website experience by enabling features, analyzing usage data, and streamlining operations. While our service providers may have access to your personal information, this access is strictly limited to fulfilling their designated tasks on our behalf. They are contractually bound to maintain the confidentiality of your information and are prohibited from using it for any unauthorized purposes.
6. Links to Other Websites
Clicking on links on our website may take you to third-party websites with their own privacy practices. We encourage you to read their privacy statements.
7. Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We use secure technologies like SSL and AES-256 encryption to safeguard your data. However, no internet transmission or electronic storage method is 100% secure.
8. Age of Consent
By using our website, you represent that you are of legal age in your jurisdiction.
9. Changes to this Privacy Policy
We may update this policy periodically. Please review it regularly for changes. We will notify you of any material changes. If our store is acquired or merged, your information may be transferred to the new owners.
10. Questions and Contact Information
For any questions about your personal information, to access, correct, amend, or delete your data, or to register a complaint, please contact our Privacy Compliance Officer at [email protected].